Shipping Policy
1. Overview
At Resol Enterprises, we specialize in high-quality commercial printing and custom packaging solutions. This Shipping Policy explains our order processing, dispatch schedules, transit estimates, and delivery protocols.
2. Order Processing & Production Lead Times
Because our printing and packaging products are customized and made-to-order, total fulfillment time includes two consecutive stages:
- Production Stage: Begins once your order is confirmed, payment terms are settled, and artwork/digital proofs are approved. Manufacturing timelines depend on order quantity, custom tooling, material availability, and finishing requirements (e.g., lamination, embossing, foiling).
- Shipping & Transit Stage: Begins once manufacturing and quality checks are complete and the consignment is handed over to our transport or courier partners.
3. Estimated Delivery Timelines
Delivery timelines can vary depending on the customer’s location, product type, customization, production requirements, and order quantity. We provide the following approximate delivery guidance once an order is dispatched:
Applicable for local customers and areas near our operating facility.
Major metropolitan hubs and Tier-1 commercial centers.
Regional towns, remote industrial hubs, or distant destinations.
Please Note: All stated timelines are approximate estimates and may vary depending on manufacturing complexity, customization levels, courier and logistics conditions, public holidays, severe weather, or unforeseen transit circumstances. Resol Enterprises does not promise guaranteed delivery dates.
4. Address Accuracy & Delivery Reception
Customers are responsible for providing complete and accurate delivery details, including company name, full street address, landmark, PIN code, and active recipient contact numbers. Resol Enterprises is not responsible for shipment delays, failed deliveries, or re-dispatch expenses caused by incorrect, incomplete, or inaccessible delivery addresses.
5. Delivery Delays & Unforeseen Circumstances
While we make every effort to dispatch orders promptly, transit delays may occasionally occur due to logistics disruptions, courier strikes, regional transit restrictions, natural events, or regulatory verifications. We appreciate your patience in such situations and will assist with tracking updates.
6. Damaged or Discrepant Packages
We take great care in packing all printed materials and cartons securely. Upon receiving your shipment:
- Inspect outer cartons and seals before signing the courier or transporter Proof of Delivery (POD).
- If outer boxes appear noticeably crushed, torn, wet, or tampered with, note the damage on the delivery receipt/POD before signing.
- Take clear photos/videos of the damaged packaging and notify our support team immediately at resolhyd@gmail.com along with your order details.
7. Contact Us for Shipping Queries
If you have questions about order dispatch, freight options, or shipping status, please reach out via our Contact Us page or direct channels: